We accept cancellations within 24 hours after purchase.
We do not accept returns or exchanges; but please contact us if you have any problems with your order.
Returns and exchanges details:
Because most of our items are personalized, returns are not accepted unless CALM Creative Design is at fault. We will be more than happy to work with you; therefore, if you have any issues or concerns, please feel free to contact us at calmcreativedesign@gmail.com.
Refunds and/or changes on custom items will not be given once the order is in production.
CALM Creative Design is not responsible for errors that were included in the submitted wording from the client and no refunds/exchanges will be given due to such errors.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds or replacement will not be sent after 5 days of receiving the order.
